caspin22
Walking the driveway
Just wanted to pass along a word of caution. Most of my flock eats ZuPreem Natural, but my Pionus will only eat Harrison's, and my Red Bellied will only reliably eat TOPS. The Bio Bird Blends store has TOPS for a pretty good price, even with shipping. I had ordered one small bag from them a while back, and everything was fine. I ordered 4 more bags from them earlier this month, and all 4 bags were completely infested with seed moths, complete with that gross webbing and live larvae crawling around, when they arrived. I ordered them on April 1, they shipped on April 2, and they arrived on April 8. All 4 bags were sealed, and remained so until the 24th.
On April 24, I unsealed and opened the first bag to transfer it to an airtight canister, intending to do the same with all 4 bags. I was horrified when I opened the first bag - photos attached. Three of the 4 bags were infested this badly, and I initially thought the 4th bag was ok, but upon dumping it into the canister, I found larvae in that one as well. There are no moths of any kind in my home, and these were sealed bags well before the expiration date, so the infestation was there before the bags ever arrived at my home.
I emailed their customer service email address about this with these photos on April 24th, asking for a refund, but haven't received any response. I just ordered some from Amazon, and I really hope they arrive in good shape.
On April 24, I unsealed and opened the first bag to transfer it to an airtight canister, intending to do the same with all 4 bags. I was horrified when I opened the first bag - photos attached. Three of the 4 bags were infested this badly, and I initially thought the 4th bag was ok, but upon dumping it into the canister, I found larvae in that one as well. There are no moths of any kind in my home, and these were sealed bags well before the expiration date, so the infestation was there before the bags ever arrived at my home.
I emailed their customer service email address about this with these photos on April 24th, asking for a refund, but haven't received any response. I just ordered some from Amazon, and I really hope they arrive in good shape.